Shipping & Returns

Swimwear shopping is difficult as it is, and buying one online may seem daunting. Our goal at TWB Co. is to make your online shopping experience easy peasy!

 

Purchases

If you aren't sure what size to order just give us a shout, this is our specialty. We will do a complimentary online consultation with you. Just let us know what styles your interested in and we'll go from there. Contact us!

 

Shipping

All orders are shipped via Canada Post and come with Tracking/Insurance. Upon arrival of your order you will have 5 business days to try on the swimsuit in the comfort of your own home. Underwear must be worn under all Bikini bottoms and One piece suits when trying on for sanitary reasons (before you decided if you're keeping the suit).  Please respect this rule.

If you have any questions or concerns about fit we are here for you. We can also do a virtual fitting.

 

Exchanges & Returns

If you decide the bather isn't right for you, no worries, it may be returned or exchanged within 5 business days from the day of arrival. The product must be returned to us in the exact condition we sent it. Tracking/Insurance must be purchased. Fold product nicely back in the tissue and re-use the packaging that we sent you. Please seal package well. Once the non-damaged product has arrived back to us a refund will be issued to you.

If you’d like to do an exchange, we will cover the cost to ship another suit out to you!

*Sale items are final sale*

COMPLETING A RETURN:

  1. Log-in to your account in our online store. If you made your purchase as a guest, create an account using the same email address you made your purchase with.
  2. Your recent orders will be displayed. Click ‘View’ for the order you wish to return. 
  3. Click ‘Return Items’ at the bottom of the page to start your return.
  4. Choose the products to return and the quantity.
  5. Give a return reason. You can choose a reason and whether you’d like to return or exchange. Then send the return request.

 

Return address:

Teeny Weeny Bikini co. Studio

78 Tom Street,

Hamilton, ON, Canada

L8R 1X5